China Shipping Anchor Chain has always adhered to the principle of "customer first". Better and more complete services.

At about 5 pm on the 23rd, Manager Tian was telephoning one of her client . At this time, some people asked the client's anchor chain. The customer did not hesitate to push the contact information to Manager Tian and let Manager Tian track the offer.

After communication and understanding, the client said that the ship was in the dock, and temporarily decided to replace the 73mm anchor chain and accessories with NK certificate, and send it to a shipyard in Shanghai as soon as possible. In this case, there must be a naked chain inventory, so Manager Tian quickly confirmed whether there is stock in the warehouse and when to check the ship inspection. The receiving reply is that there is a naked chain inventory and the NK inspection as of the same day is the day. Immediate response to the customer and promised to be delivered within 3 days. Discuss the contract with the customer at 10 o'clock in the evening, and the customer finally confirmed the order at 11 o'clock that night. At the same time, the NK test was checked.

On the morning of the 27th, the anchoring chain was sent to the designated shipyard, which perfectly helped customers solve the difficulties while ensuring the ship's period. Afterwards, they communicated with the customer. In fact, the customer was also supplied to the anchor chain of another ship on the day. After seeing the certificate, I found that it was also the anchor chain of our company, but we were not directly connected. Find us if you have an anchor chain.

From the customer's order to the delivery, it has been done within three days. The whole process seems very smooth, and everything is attributed to effective communication and cooperation between various departments. , "Emergency orders are issued within 1-3 days", this is the promise of the China Shipping Anchor Chain to all customers.